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POSITION TITLE:  Forensic Interviewer 

REPORTS TO:     Program Director

SCHEDULE:         Full Time

 

JOB DESCRIPTION:

           The position of Forensic Interviewer consists of direct work with alleged child abuse victims, their non-offending families, Child Protective Investigators, Law Enforcement Officers, and District Attorneys, along with other Multidisciplinary Team Members.  This position is best suited for a person who works well  with others as a team, is able to handle stressful situations, is willing to be trained and regularly reviewed for their expertise in this field. This person will be expected to  relate to  clients, families, peers and team partners with professional integrity and perform the requirements of this position according to professional ethics. This position requires  knowledge in child abuse matters, including but not limited to, reporting abuse, child development, and the impact of abuse at various stages of development , and be willing to continually learn. This position requires  testifying in court on a regular basis, previous experience would be beneficial.

 

RESPONSIBILITIES

· The Forensic Interviewer will perform the job according to the policies and procedures of the NETCAC.

· Dependability and flexibility are vital to this position, as is working well with a team

· Conduct interviews of alleged victims of physical abuse, sexual abuse and witnesses of violent crime from age two through seventeen and mentally challenged adults.

· Meet with non-offending family members during case assessment.

· Meet with Multidisciplinary Team Members during case assessment and coordinate case information when needed.

· Provide expert testimony for alleged victims of physical abuse, sexual abuse and witness of violent crime.

· Continuing Education required, in current trends of forensic interviewing , issues related to child abuse and regularly   reviewing current literature.

· Maintain NETCAC client case files, document information and progress, and record statistical data, according to NETCAC  Policies and Procedure.

· Other duties as assigned by the Program Director.

 

MINIMUM REQUIREMENTS:

           A Bachelor’s Degree is Required.  Preferably in a social service field, social work or a related field of social services. Must have Valid Driver’s License, reliable transportation and current liability Insurance. Must pass a thorough criminal background investigation. Previous experience  testifying in court  is preferred but not required.

 

POSITION CHARACTERISTICS:

           As a representative of The Northeast Texas Child Advocacy Center, sound judgement and high professional standards are a must. Knowledge of group dynamics and effective decision-making strategies. Excellent organizational and scheduling skills; outstanding written and verbal communication abilities; effective interpersonal, collaborative, and facilitation skills. Must work well under pressure and meet strict deadlines. Must perform job duties independently, proactively, and with a variety of people in a team setting. Position involves work with sensitive and confidential information about child abuse  victims and partner agency personnel at all levels.

 

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POSITION TITLE:  Data Entry Specialist/

                                         MDT Response Coordinator

           REPORTS TO:     Program Director

         SCHEDULE:        Full Time; Non-Exempt

 

JOB DESCRIPTION:

           The Data Entry Specialist/Multidisciplinary Team (MDT) Response Coordinator is responsible for focusing on data entry in to the Collaborate case management system.  This position includes responsibility for facilitating Team relationships and possibly Team meetings, coordination of MDT Protocol review and revision processes and assisting with the Team training needs.

 

 

RESPONSIBILITIES

· Maintains database by entering new and updated information in to Collaborate case management system

· Review data for deficiencies

· Resolve deficiencies or notify appropriate person for resolution.

· To provide ongoing nurturing of MDT members throughout the entire service area to ensure effective collaboration and communication with MDT’s.

· To facilitate review and revision of MDT Working Protocols

· To evaluate ongoing fidelity to MDT Working Protocols

· To establish rapport and communication with staff and MDT members

· To provide periodic and ongoing MDT orientation

· To extend open communication as a liaison between CAC and all MDT members

· To maintain ongoing contact and support of MDT members

· To assist in providing ongoing training and support to MDT members

· To attend and assist in Team Meetings/Case Review Meetings

· Data entry in to Collaborate, case management software

· To perform duties as assigned by Program Director

 

MINIMUM REQUIREMENTS:

           Bachelor’s degree, or 3 or more years’ experience preferably in a variety of fields: marketing, communication, social work, criminal justice, administration/management, public relations or a related field. This position requires regular travel within the eight county service area, and occasional training in further locations which would require overnight stay. Must have Valid Driver’s License, reliable transportation and current liability Insurance. Must pass a thorough criminal background investigation.

 

POSITION CHARACTERISTICS:

           As a representative of The Northeast Texas Child Advocacy Center, sound judgement and high professional standards are a must. Knowledge of group dynamics and effective decision-making strategies. Strong attention to detail, organizational skills with ability to stay focused on assigned tasks, excellent organizational and scheduling skills; outstanding written and verbal communication abilities; effective interpersonal, collaborative, and facilitation skills. Must work well under pressure and meet strict deadlines. Must perform job duties independently, proactively, and with a variety of people in a team setting. Position involves work with sensitive and confidential information about child abuse victims and partner agency personnel at all levels.

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POSITION TITLE:  Director of First Impressions/                                 Receptionist

                  REPORTS TO:  Administrative Assistant

                  SCHEDULE:      Full Time flexible schedule to meet needs of center. 9:00- 5:00

                                                   FLSA Non-Exempt Position

 

DEFINITION:  Greeting and assisting families as they come for interviews and provides staff support. Performs a variety of responsibilities as outlined below.

 

RESPONSIBILITIES

1.  Making the best First Impression of The Northeast Texas Child Advocacy Center.

2.  Greet families and MDT members when they come for interviews.

3.  Inform interviewers when the family and or MDT members have arrived. Have MDT members and family wait up front for interviewer to come get them.

4. Supervise children while parents or caregivers are in the pre and post interviews.  Assist children in choosing gifts from stuffy closet (1 blanket or pillow, one age appropriate toy or gift, or book or stuffed animal)

5. There must always be a staff member present when children are in reception area.  If you need a break or need to leave the area for any reason, please call another staff member to cover for you.

6.  Write thank you notes for cash and in-kind donations.  Send tags from gifts to individuals and organizations at end of month.

7. Work with Administrative Assistant to maintain the donation list on an excel spreadsheet.

8. Organize and store all donations and maintain the stuffy closet and overflow closet

9. Maintain snack kitchen: 

· Keep area clean, snacks stocked by date pulling out any outdated

· Keep drinks and water stocked in refrigerator.

· Keep a list of needs and inform Volunteer Coordinator or Admin. Asst. when supplies are low.

· Keep Observation room straightened and stocked with drinks and snacks for Team Members

10. Responsible for maintaining a clean safe environment for the families including:

· Oversight of janitorial services needed. (create a list for cleaning staff)

· Keep both waiting areas neat. Disinfect toys, furniture and games on a monthly basis.

11. Make sure the inside door is locked and secure at all times. Do not open door for anyone you         do not know until you find out who they are and why they are here.

12. When a family is in the waiting area, deliveries and donations should be taken in the front          foyer.

13.Assist all staff with clerical duties such as answering phone, filing, data entry, mail, making         folders and other duties as needed.

14. Answer phone “Child Advocacy Center, how may I direct your call” use voice mail as much          as possible instead of taking long messages.

 

REQUIREMENTS/QUALIFICATIONS: 

           High School Diploma or equivalent.  Perform assigned duties with a minimum of supervision, identify problems and implement or recommend solutions; use tact and discretion, interact effectively with employees and the general public; learn and adapt to new technology as it relates to office practices and procedures; maintain confidentiality of information; use a computer, related software, and other standard office equipment. Use proper phone etiquette, English, spelling and punctuation.

You are the first person clients, donors, members of our Multidisciplinary Team and general public will see when coming to our Center. You never get a second chance to make a first impression.

 

POSITION CHARACTERISTICS:

           As a representative of The Northeast Texas Child Advocacy Center, sound judgement and high professional standards are a must. Knowledge of group dynamics and effective decision-making strategies. Excellent organizational and scheduling skills; outstanding written and verbal communication abilities; effective interpersonal, collaborative, and facilitation skills. Must work well under pressure and meet strict deadlines. Must perform job duties independently, proactively, and with a variety of people in a team setting. Position involves work with sensitive and confidential information about child abuse  victims and partner agency personnel at all levels.

 

Up Ribbon: Position filled
Up Ribbon: Position filled